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Ingalls, Wayne B. – Higher Education, 1995
The way in which the University of Botswana went about building the consensus necessary to develop a new administrative and management structure is described. The process began with a commission review to address increasing demand, and progressed to recommendations, governing council response, a task force for reorganization, and implementation.…
Descriptors: Administrative Organization, Case Studies, Change Strategies, College Administration
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Clayton, Marlene – Higher Education, 1993
The evolution of a Total Quality Management approach at Aston University (England) is chronicled, especially as it relates to changes in British higher education and the university in the 1980s. Focus is on the organizational context of the institution, steps taken to become informed about quality management, and refinement of objectives. (MSE)
Descriptors: Change Strategies, College Administration, Consumer Economics, Foreign Countries
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Geddes, Tommy – Higher Education, 1993
Application of the Total Quality Management approach to one aspect of the administration of South Bank University (England), the relationship between student as customer and university as supplier, is described. The technique includes development of service quality standards and agreements for each service, support, and academic department. (MSE)
Descriptors: Change Strategies, College Administration, Consumer Economics, Contracts
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Cummings, William K. – Higher Education, 1998
The cases of two research universities, Michigan State University and the State University of New York at Buffalo, that are seeking to combine strong research mission with initiatives to convey the practical implications with local clients, are discussed. In the process, both face the challenge of sustaining the commitment of leaders, altering…
Descriptors: Case Studies, Change Strategies, College Role, Economic Change
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van Driel, Jan H.; Verloop, Nico; van Werven, H. Inge; Dekkers, Hetty – Higher Education, 1997
A study investigated the success of a project to create a more student-centered engineering curriculum at a Dutch technical university by assessing how faculty's conceptions of teaching related to their teaching practices. Results indicated that although faculty had strong commitment to student learning, they also had misconceptions about…
Descriptors: Change Strategies, College Faculty, Curriculum Development, Educational Change
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Ellis, Roger – Higher Education, 1993
Initiatives at the University of Ulster (Northern Ireland) to improve instructional quality include identification of teaching skills through consultation with expert teachers, specification of teaching standards, use of student feedback on teaching, awarding of distinguished teaching awards, assessment of teaching competence upon hiring, a…
Descriptors: Change Strategies, College Administration, College Faculty, College Instruction