A discussion forum is a valuable tool to support student learning in online contexts. However, interactions in online discussion forums are sparse, leading to other issues such as low engagement and dropping out. Recent educational studies have examined the affordances of conversational agents (CA) powered by artificial intelligence (AI) to…

Coding is a process of assigning meaning to a given piece of evidence. Evidence may be found in a variety of data types, including documents, research interviews, posts from social media, conversations from learning platforms, or any source of data that may provide insights for the questions under qualitative study. In this study, we focus on text…