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Direct linkArghode, Vishal; Lakshmanan, Gandhi; Nafukho, Fredrick Muyia – European Journal of Training and Development, 2023
Purpose: The purpose of this paper is to explain how emotional intelligence (EI) influences intercultural competence (IC), which in turn may influence online instruction. The authors further explored the varying attributes of EI and the extent to which it intersects with IC in the workplace. Design/methodology/approach: Literature on EI and IC…
Descriptors: Emotional Intelligence, Intercultural Communication, Cultural Awareness, Online Courses
