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Peer reviewedDavenport, Elisabeth; And Others – Electronic Library, 1997
Describes an Edinburgh-based research project that is exploring issues related to reference work in digital libraries, the role of reference librarians with remote access users, library networking, and collaborative reference work. User experiences and librarian work patterns are related to the design of a prototype Web-based network reference…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Librarians
Peer reviewedHeijne, Maria – Electronic Library, 1992
Describes the activities of SURFnet BV, a research network that provides information and communication services in higher education and scientific or industrial research in The Netherlands. Topics discussed include standardization; user services, including electronic mail; costs of using SURFnet; user support services; and the role of libraries in…
Descriptors: Computer Networks, Costs, Databases, Electronic Mail
