Reviews currently available instructional systems design models and describes a new design model for Web-based knowledge management (KM) systems, based on a living-systems approach, and the mechanisms it contains for accommodating change and growth. Illustrates the application of the phases of the model in the development of a KM system with…

Describes how a practical design question led to a reconsideration of the design process for problem-based instruction. Argues that this restructured process, called the "single-parse" design method, is of general value to designers. Discusses the product that emerged and application to the World Wide Web. (AEF)