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Han, Songhee; Hamilton, Xiaofen; Cai, Ying; Shao, Peixia; Liu, Min – Educational Technology Research and Development, 2023
This paper presents our efforts to develop a scale for measuring students' learning experiences with knowledge-based chatbots in massive open online courses (MOOCs) through three studies. In Study 1, we conducted a qualitative synthesis of the current literature and analyzed students' open-ended responses regarding their experiences with a…
Descriptors: Knowledge Level, Artificial Intelligence, Computer Mediated Communication, Measures (Individuals)