The problem of human-computer interface design was brought to the foreground with the emergence of the personal computer, the increasing complexity of electronic systems, and the need to accommodate the human operator in these systems. With each new technological generation discovering the interface design problems of its own technologies, initial…

Examines new types of educational software. Topics addressed include electronic performance support systems (EPSSs); other examples of electronic support; a systems approach and a human approach to identifying a common category for EPSSs; users' activities and needs; feedback; hybrid EPSSs; and design guidelines. (35 references) (LRW)

Discusses designers' need to design educational software for subversive use, recognizing that users fit the use of technology-based environments into contextually tuned "situated" learning environments. In this sense, good design is volatile design, or design which changes with contextual use. These ideas are illustrated with reference to a range…

Describes the design, development, and evaluation of an electronic mail system, the Instructional Support Network, for use in continuing education correspondence courses at the U.S. Naval Postgraduate School. Computer networks are discussed, hardware and software are described, and problems with the system are considered. (16 references) (LRW)