Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)

Discussion of redesigning the current models of public education focuses on the Schoolyear 2000 Initiative in Florida, which is aimed at large-scale redesign of schooling. Design requirements for the new model are described, the role of technology is discussed, and the use of quality systems and total quality management (TQM) concepts is reviewed.…