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Can Learners Benefit from Chatbots Instead of Humans? A Systematic Review of Human-Chatbot Comparison Research in Language Education
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Jaeho Jeon; Seongyong Lee – Education and Information Technologies, 2024
Research has demonstrated the promising potential of chatbots in education. Moreover, technological advancements, such as ChatGPT, prompted us to reexamine distinctions between pedagogical roles that humans and chatbots assume. In this context, a systematic review of 11 experimental studies on human-chatbot comparisons in language education was…
Descriptors: Artificial Intelligence, Natural Language Processing, Technology Uses in Education, Computer Assisted Instruction