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Acheampong Owusu – Education and Information Technologies, 2024
Knowledge Management Systems (KMS) have been used to provide automated assistance to customers in different organizations from diverse sectors. In the context of higher educational institutions (HEIs) especially in universities, research indicates that KMS assist universities with quicker response time to key issues, share vital knowledge, improve…
Descriptors: Foreign Countries, Knowledge Management, College Students, Academic Achievement

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