In this publication ENQA (European Association for Quality Assurance in Higher Education) has taken the opportunity to bring together two distinct but related reports. Part 1 examines the language of European quality assurance. It grew out of the debates and discussions at an ENQA workshop in Warwick in June 2006. The success of the workshop highlighted the support needed by all agencies as they deal with the linguistic challenges involved in creating a European Higher Education Area (EHEA). Part 2 contains the findings of the second Quality Convergence Study (QCS II). The first Quality Convergence Study (QCS) examined why national quality assurance systems operate in different, yet commonly identifiable, ways in particular national contexts. Building on this, QCSII has sought to go beyond the technical language of quality assurance and provide an opportunity for agencies to reflect on the values that underpin their quality assurance systems. Both of these reports aim to contribute to promoting understanding of the multiple layers of meaning which become apparent when we attempt to understand quality assurance across borders, and across languages. They do not offer a conclusion, but a point of departure for further research and reflection. Individual parts contain footnotes and appendices.