A few years ago, an interesting debate on the employment of students in university IT departments appeared in this journal. In his article, John Mrazek spelled out the risks involved when tech departments addicted to using student workers treat students as a cheap alternative to permanent staff: reduced quality and reliability of services, and a…

Recently, these authors had the opportunity to present "IT and Educational Technology: What's Pedagogy Got to Do With IT?" at the 2006 EDUCAUSE Midwest Regional Conference. The presentation addressed IT staff as teachers of pedagogy--not just trainers of how to use a tool--and how this change came about. The authors thought that the…

Most professionals interested in the use of technology in education understand the importance of an e-learning course site, whether the course is taught totally online or in a hybrid environment where the instructor has some face-to-face contact with students. However, many instructors have not thoroughly considered the importance of posting…