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Rockinson-Szapkiw, Amanda J. – E-Learning and Digital Media, 2012
As higher education institutions enter the intense competition of the rapidly growing global marketplace of online education, the leaders within these institutions are challenged to identify factors critical for developing and for maintaining effective online courses. Computer-mediated communication (CMC) systems are considered critical to…
Descriptors: Computer Mediated Communication, Online Courses, Performance Factors, Performance Technology

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