Given the recent spate of library system vendor acquisitions and consolidations, integrated library system (ILS) migrations have become a hot topic again. Although ILS migrations happen all the time, they tend to be cyclical in nature. Today, people are thinking broadly about what options might be available to them. These include changing vendors,…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…