Given the pace of innovation, not only in the gadget market but in how social media is changing society, the future isn't what it used to be, which is to say, it is not that far off, out of reach, and "gee whiz" tomorrow. The planning horizon has moved closer than ever. And far-off eventualities are here and gone before you know it. In this…

This article is the fourth in a series of articles published annually by "Computers in Libraries" surveying integrated library systems and services (ILSs). The purpose of the annual survey is to enable comparison of the ILSs that are available. ILS vendors are in constant pursuit of an ever-changing, consistently vague definition of what the…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10…

Describes how a library, with an MCI Corporation grant, approached the process of setting up computers for the visually impaired. Discusses preparations, which included hiring a visually-impaired user as a consultant and contacting the VIP (Visually Impaired Persons) group; equipment; problems with the graphical user interface; and training.…