In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

Considers how privacy issues related to online profiling affect library patrons and what librarians should do to protect them. Discusses the need for a privacy policy and provides guidelines from the OECD (Organisation for Economic Cooperation and Development) privacy statement generator that can be adapted for libraries. (LRW)

In this article, the author describes what components should be included in a comprehensive policy for public wireless usage in a library. He lists four basic steps, which include: (1) Introduce the service; (2) List the technical requirements; (3) Spell out disclaimers on access, assistance, and liability; and (4) Alert users to security concerns.

Explains how to keep library systems healthy and functioning by taking sensible security measures. Examines why hackers would target library systems and how library systems are compromised. Describes tools that can help, including: firewalls; antivirus software; alarms; network analysis tools; and encryption. Identifies several strategies for…

Discusses privacy issues related to electronic libraries. Highlights include finding guidance and information on the Web, including the American Library Association, Center for Democracy and Technology, and the Electronic Privacy Information Center; legal responsibilities in maintaining privacy rights of patrons who access the Internet; and…

Discussion of strategic planning in libraries focuses on a five-step process based on academic libraries. Highlights include a situational and environmental analysis; development of organizational direction, including vision, mission, and objectives; formulation of the strategic plan; implementation; and control, feedback, and evaluation. (LRW)

Presents basic design tenets for electronic library guides and the concerns these guides present for internal policymaking. The goal is to help library staffs produce electronic guides that will be effectively utilized by a variety of patrons without creating an added burden for the library. (Author/LRW)

Suggests that a definitive court ruling is needed to better define rights and responsibilities related to the First Amendment and libraries' Internet use policies so that libraries can provide a comfortable environment for users while maintaining the law. Discusses filters; court cases; claims of the anti-porn cult; research studies on how much of…

Presents security procedures for protecting a library's computer system from potential threats by patrons or personnel, and describes how security can be breached. A sidebar identifies four areas of concern in security management: the hardware, the operating system, the network, and the user interface. A selected bibliography of sources on…

Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)

Describes the experiences of two health sciences libraries, at East Carolina University and at the University of Virginia, in developing electronic collections. Highlights include full-text, Web-based resources; licensing issues; joint access to electronic resources through consortia; collection development policies; and an electronic resource…

Presents steps for creating copyright policies: appoint an officer; arrange access to a lawyer; understand copyright principles; know how copyright applies to Internet and CD-ROMs; understand permissions procedures; collect reference materials; use Internet information; understand international law; stay updated; attend seminars; educate others;…

Explains how the Monroe County Library System (NY) adapted their library to help the greatest number of disabled people use their library with the greatest ease and at a reasonable cost. Highlights include focus groups with disabled patrons; appropriate adaptive devices; policy recommendations for computer use; and staff training. (LRW)

Presents the text of a question-and-answer session that addressed the Copyright Clearance Center, library compliance with copyright law, copyrights and electronic information, fair use and the World Wide Web, copyrighted images and the Web, permission procedures, scanning historical images, distance education and scanned documents, future…