A new machine records system designed for the McMaster University's Office of the Registrar is described. The new system uses data received from the Ontario Universities' Application Centre, as well as data received directly from applicants. Effective use of the computer allows staff more time for counseling and providing information. (MLW)

A student information system, repository of most essential customer information and registration data, is especially vulnerable to data corruption because of its many different users. A hypothetical case illustrates how service to a college applicant can be compromised by inattention in system use. Specific areas of system vulnerability are noted,…