Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…

Discusses the definition of an online library catalog; five factors to be considered by the online catalog designer; user-computer communication (error messages, help screens, prompts, unnatural language); online tutorials and offline instruction offered by bibliographic instruction librarians; and the current situation. Nine references are…

This examination of misunderstandings between librarians and teaching faculty over concepts of library use and research concludes that library skills and research skills are essentially different things that can be learned in isolation from each other. Implications of these findings for bibliographic instruction and library policies are discussed.…

Describes a study conducted at Ohio State University that used data obtained from the interlibrary loan process to determine why some users failed to find existing entries in the online library catalog. User errors as opposed to catalog errors are examined, and implications for bibliographic instruction are suggested. (eight references) (LRW)

Describes a study that sought to identify successful and unsuccessful search patterns for known-item serial literature. The results indicate that multiple factors contribute to an unsuccessful outcome. Information gathered through in-depth interviews is used to suggest further evaluation and development of public access to serials holdings and…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

A computerized presentation explaining how to use the library online catalog (NOTIS) was produced at Texas A&M University. A study using students in first-year composition courses verified that students who viewed the presentation were able to use the online catalog more effectively than those who did not, especially for subject searching. (12…

Describes a study that measured undergraduate students' grasp of library concepts taught using the online catalog and the traditional card catalog, and student preferences for one system over the other. The discussion includes the comparative effectiveness of different instructional methods. (12 notes with references) (Author/CLB)

Describes a study in which community college students participated in a library instruction experiment to determine whether individual term paper counseling sessions conveyed information for immediate recall better than group instruction sessions. The test instruments used are provided and the absence of significant differences between the two…

Discusses the need for library science to examine users' search behaviors in the context of social cognition and creative problem solving. Topics covered include the psychology of search behavior, problem solving approaches to library instruction in online searching, and problem solving protocols. (29 references) (CLB)

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)