Describes the conspectus collection evaluation process and its utility to smaller libraries, as demonstrated by the Library and Information Resources for the Northwest project. The discussion includes the costs of this method in staff time, the value of a completed conspectus, and problems with the methodology. (13 notes with references) (CLB)

Reports a job analysis methodology to gather meaningful data related to circulation desk activity. The technique is designed to give librarians statistical data on actual time expenditures for complex and varying activities. (Author/RAA)

To develop method for determining adequacy of library reference desk staffing, data on reference transactions, person hours, percent of professional hours, and turnstile count for 1979 were obtained from 71 academic libraries and correlated with library performance measures. Formulas for predicting number of reference transactions and 17…

Examines data on circulation and in-house use of academic library collections to assess differences according to use, measurement technique, and time period. The discussion examines differences in current periodical use and other kinds of uses, differences between circulation and in-house use, and the reliability of short sampling periods. (13…

Describes a study that measured the benefits of an automated catalog and automated circulation system from the library user's point of view in terms of the value of time saved. Topics discussed include patterns of use, access time, availability of information, search behaviors, and the effectiveness of the measures used. (seven references)…

Describes a study conducted in 1988 that investigated book availability in an academic library by providing a quantitative measure of library performance based on outcomes of card catalog searches and that can serve as a model for ongoing assessment in the library. Results are compared with earlier research from 1986. (Contains 12 references.)…

Describes a study that examined the readability of papers "College and Research Libraries" accepted, rejected, and published for 1990 and 1991. Results showing a statistically significant difference for the text of papers but not for abstracts are reported, and topics for further research are suggested. (Contains six references.) (EAM)

Describes an instrument designed to assess the reference outcome in terms of patron report of success in finding what was wanted, rather than overall satisfaction. The results of a library survey which tested the reliability of this instrument and compared it with unobtrusive observation are reported. (Author/CLB)