Summarizes a study of the use of reference service at Sterling Memorial Library, the central research library of Yale University. (PF)

Examines and compares the costs and response times of traditional interlibrary loan services and four commercial document delivery suppliers based on a study conducted by Vassar College libraries through the OCLC Interlibrary Loan subsystem. Results are reported that indicate commercial services were usually no more efficient but were more…

Focuses on effects of organizational structure upon innovations in both technical operations and administrative areas of organizations. Theories of innovation, major studies of innovation and organizational structure, organizational structure and innovation in libraries and library literature, and current and future research in libraries are…

Discussion of the influence of library catalog use studies on cataloging codes and practices focuses on a study of reference staff members at three Association of Research Libraries academic libraries that was conducted to determine their use of bibliographic record elements. Records in online catalogs and bibliographic utilities are examined, and…

Reports measures of the gains in search time and likelihood of success in known-item searches with the Acorn automated catalog at Vanderbilt University. User time and search success are valued in dollar terms to make the measures meaningful for system design choices. (Author/CLB)

Literature analysis indicates that surveys are not widely used in the planning process for academic libraries because of difficulties with design of user studies, translation of survey results into management decisions, and acceptance of survey data by librarians. Trends such as competition from private information sources will force a change in…