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Peer reviewedBalay, Robert; Andrew, Christine – College and Research Libraries, 1975
Summarizes a study of the use of reference service at Sterling Memorial Library, the central research library of Yale University. (PF)
Descriptors: Catalogs, College Libraries, Interviews, Library Instruction
Peer reviewedDurrance, Joan C. – College and Research Libraries, 1986
Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from study of users of three midwestern university…
Descriptors: College Libraries, Higher Education, Interpersonal Relationship, Interviews
Peer reviewedAdalian, Paul T., Jr.; And Others – College and Research Libraries, 1985
In-person interviews were conducted with 147 randomly selected students to study usage of microfiche serials holdings list to determine accessibility and retrievability of periodical issues housed in four separate locations in California Polytechnic State University Library. Results showed that 80.6 percent of students were successful in their…
Descriptors: College Libraries, College Students, Computer Output Microfilm, Higher Education
Peer reviewedGould, Donald P. – College and Research Libraries, 1985
Using Stratified Systems Theory, which focuses on the manager-subordinate relationship in the bureaucratic structure, a study was conducted to measure level of responsibility in work of 37 professional and nonprofessional positions in four academic library technical services departments. Three levels of work were measured in "time-spans of…
Descriptors: Academic Libraries, Higher Education, Interviews, Job Analysis
