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Peer reviewedHanson, Elizabeth; Serebnick, Judith – College and Research Libraries, 1986
Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)
Descriptors: Academic Libraries, Access to Information, Evaluation Methods, Higher Education
