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A Survey of Campus Coordinators of Undergraduate Research Programs
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Hensley, Merinda Kaye; Shreeves, Sarah L.; Davis-Kahl, Stephanie – College & Research Libraries, 2015
Interest in supporting undergraduate research programs continues to grow within academic librarianship. This article presents how undergraduate research program coordinators perceive and value library support of their programs. Undergraduate research coordinators from a variety of institutions were surveyed on which elements of libraries and…
Descriptors: Coordinators, Undergraduate Study, Research Projects, Academic Libraries
Customer Expectations: Concepts and Reality for Academic Library Services.
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Millson-Martula, Christopher; Menon, Vanaja – College & Research Libraries, 1995
Academic libraries should focus on their users as customers and develop programs to meet expectations. Discusses gaps between expectations and management's perception of expectations and suggests strategies for enhancing satisfaction, communication, and management. (AEF)
Descriptors: Academic Libraries, Communication (Thought Transfer), Library Administration, Library Development
The Vertical File: Retain or Discard?
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Payson, Evelyn – College & Research Libraries, 1995
This study discusses the costs and benefits of vertical files and analyzes the results of a survey sent to 171 academic libraries that investigated vertical file practices. Topics include usefulness and user satisfaction; processing problems; access to vertical file material; and future possibilities. (Author/LRW)
Descriptors: Academic Libraries, Access to Information, Cataloging, Cost Effectiveness