Shared print programs are helping their member libraries right-size their collections. As they do, there are concerns about the adverse impact of bibliographic inaccuracies. This paper studies bibliographic record inaccuracies and the resulting frequency of mismatches between an item owned and the record representing ownership. Through analysis of…

Collective collections are multiple local collections described and/or managed as a single collection. Constructing, understanding, and operationalizing collective collections is an increasingly important aspect of collection management for many libraries. This article presents some general insights about collective collections, drawn from a…

This paper provides a historical literature review of the subject librarian position. The subject librarian position was originally created to support patrons in specific subjects. Since the position's creation, a subject librarian's foundational duties have consisted of collection development, reference, instruction, and liaison. Though liaison…

Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…

Engaging in ongoing assessment is key to libraries demonstrating their value to their institutions. This study is an initial step in a STEM library's long-term goal of measuring the library's connection to, and impact on, student academic success markers such as retention and persistence. Initial results showed that any library usage was always…

Although cited reference studies are common in the library and information science literature, they are rarely performed in nonacademic institutions or in the atmospheric and oceanic sciences. In this paper, we analyze more than 400,000 cited references made by authors affiliated with the National Oceanic and Atmospheric Administration between…

The "LibQUAL+" diagnostic tool, product of the Association of Research Libraries (ARL), shows that although a single factor dominates user thinking about library service quality, all items in the survey suffuse this factor. Several first-order factors contribute unique information to the notion of service quality. As different users…