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The Trending Academic Library Job Market: An Analysis of Library Position Announcements from 2011 with Comparisons to 1996 and 1988
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Triumph, Therese F.; Beile, Penny M. – College & Research Libraries, 2015
The primary objective of the study was to describe the number, types and titles, requested qualifications and skills, salary information, and locations of positions advertised in 2011 on the ALA JobLIST and ARL Job Announcements websites and in the print version of the Chronicle of Higher Education for purposes of determining the current state of…
Descriptors: Academic Libraries, Labor Market, Library Personnel, Content Analysis
Changes in Reference Question Complexity Following the Implementation of a Proactive Chat System: Implications for Practice
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Maloney, Krisellen; Kemp, Jan H. – College & Research Libraries, 2015
There has been longstanding debate about whether the level of complexity of questions received at reference desks and via online chat services requires a librarian's expertise. Continued decreases in the number and complexity of reference questions have all but ended the debate; many academic libraries no longer staff service points with…
Descriptors: College Libraries, Library Services, Reference Services, Questioning Techniques
A Two-Step Model for Assessing Relative Interest in E-Books Compared to Print
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Knowlton, Steven A. – College & Research Libraries, 2016
Librarians often wish to know whether readers in a particular discipline favor e-books or print books. Because print circulation and e-book usage statistics are not directly comparable, it can be hard to determine the relative interest of readers in the two types of books. This study demonstrates a two-step method by which librarians can assess…
Descriptors: Librarians, Electronic Publishing, Printed Materials, Books
Emotional Intelligence in Library Disaster Response Assistance Teams: Which Competencies Emerged?
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Wilkinson, Frances C. – College & Research Libraries, 2015
This qualitative study examines the relationship between emotional intelligence competencies and the personal attributes of library disaster response assistance team (DRAT) members. Using appreciative inquiry protocol to conduct interviews at two academic libraries, the study presents findings from emergent thematic coding of interview…
Descriptors: Qualitative Research, Emotional Intelligence, Emergency Programs, Competence
The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts
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Passonneau, Sarah; Coffey, Dan – College & Research Libraries, 2011
Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…
Descriptors: Synchronous Communication, Online Systems, Reference Services, Grounded Theory
Do They "Get It"? Student Usage of SFX Citation Linking Software
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Imler, Bonnie; Eichelberger, Michelle – College & Research Libraries, 2011
This study focuses on a quantitative assessment of undergraduate student use of SFX citation linking software. The study seeks to reveal whether or not students are using SFX, and, if so, how they are using it. Study participants were Penn State Altoona students, all of whom had received basic library instruction. Their research sessions were…
Descriptors: Statistical Analysis, Undergraduate Students, Citations (References), Courseware