The author discusses his definitions of training and education and presents his suggestions for the solution of management and supervisory training problems: (1) that training should meet real, identified needs, (2) that training responsibilities lie with each manager's superior, and (3) that all training should be results-oriented. (SA)

Suggests how to use student critiques as a means of testing program suitability. (RB)

How to establish an integrated training system which balances the training requirements of the present, routine training, against those of the future, development training; and concentrates on that which is needed and that which contributes to departmental and company effectiveness. (RB)

Toronto-Dominion Bank has innovated a banklab to train future administration officers. The use of graded steps allows past trainees to teach new trainees, thus reinforcing learned knowledge and aiding social relationships. Training time is cut to six months without any disruption. (RR)

Although learning can be defined in cognitive, affective, or behavioral terms, the specification of communication, planning, or evaluation skills in behavioral terms is most appropriate in management training. Learning objectives are most effectively reached in a closed rather than open loop learning design. In designs, the learner's reactions and…