Pepperdine University's decision support system provides: (1) user access to data through terminals; (2) the availability of retrieval modules and languages that allow the managers to structure ad hoc reports; (3) access to models through a national network; and (4) training, encouragement and consultation through coordinators. (Author/MLW)

Stanford's Terminals for Managers Program was undertaken with two objectives: (1) to create a decision support system that would demonstrate the functional, technical, and economic value of electronic mail and other information technology services for university administrators, and (2) to educate these executives in information technology and…

Software design is still a craft; techniques are based on the way things have been done, not on basic theorems or design principles. Suggests that academic software design needs to be more like a science or technology and that a taxonomy of design solutions or classification method is required. Describes two case studies. (MLW)