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Kempner, Daphne E.; Shafer, Barbara S. – Business Officer, 1993
The first years of the National Association of College and University Business Officers (NACUBO) pilot project to collect benchmark data on college costs and service levels are discussed, focusing on lessons learned, needs identified, current use of the results, and the project's place in the association's long-term research plan. (MSE)
Descriptors: Benchmarking, College Administration, Data Collection, Databases
Jacquin, Jules C.; Goyal, Anil K. – Business Officer, 1995
The college or university's business office can help reduce problems with student receivables through procedural review of the tuition revenue process, application of analytical methods, and improved operating practices. Admissions, financial aid, and billing offices must all be involved. (MSE)
Descriptors: Admission Criteria, College Administration, College Students, Databases
