This paper addressed the place of the use of international 'experts' in assuring the quality of Education programmes within Higher Education in relation to the globalisation agenda. The experiences of one such 'expert' are discussed and recommendations made as to the type of person suited to the role. Some issues relating to Higher Education in the Baltic States of Lithuania and Latvia are addressed, in particular the need for a change in the learning culture from a focus on teaching to one on learning, the need to embrace not resist change and the need to respond quickly to an ever changing education agenda. The paper attempts to address some of the difficulties faced by higher education institutions in the area and also the concerns of the international experts with particular reference to the lack of good data on which to base their conclusions and recommendations. Despite years of membership of the EU change is not occurring as fast as it needs to and this is where the advice of the 'expert' can be of use. [For the complete Volume 12 proceedings, see ED597979.]