This article draws on research conducted at a tertiary institution in South Africa as part of the redesigning of an English for Educational Development (EED) course to include an e-learning online discussion component. The subject material used was based on HIV/AIDS topics that students had to debate within an online discussion forum. Framed by…

Demand-led learning offers resources to learners when they want them; total solution learning takes the learner from induction to final accreditation through a seamless process. The University of Southampton attempted to deliver basic information technology skills through the support of these processes. Steps in the seamless process were designed,…

In this article we describe and discuss a three-year case study of a course in web literacy, part of the academic literacy curriculum for first-year engineering students at the University of Cape Town (UCT). Because they are seen as practical knowledge, not theoretical, information skills tend to be devalued at university and rendered invisible to…