Serious games have a great potential for training and educating people in novel and engaging ways. However, little empirical research has been done on the effectiveness of serious games, and although early findings do point to a moderately positive direction, even less is known about why some games succeed in effectively educating while others do…

Describes a three-week modular course on training methods that was prepared and run for technical instructors at a telecommunications training institute in Saudi Arabia. Course objectives are reviewed, a tool for identifying the training needs of trainers is discussed, and training development guidelines are described. (Author/LRW)