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Direct linkGenoni, Paul – Australian Academic & Research Libraries, 2013
This article undertakes a review of the literature related to shared print storage and national repositories from 1980-2013. There is a separate overview of the relevant Australian literature. The coverage includes both relevant journal literature and major reports. In the process the article traces the developments in the theory and practice of…
Descriptors: Foreign Countries, Literature Reviews, Shared Resources and Services, Consortia
Forsyth, Ellen; Joseph, Mylee; Perry, Leanne – Australian Academic & Research Libraries, 2009
The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…
Descriptors: Public Libraries, Foreign Countries, Library Development, Labor Force
Drummond, Robyn; Wartho, Richard – Australian Academic & Research Libraries, 2009
In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…
Descriptors: Higher Education, Research Libraries, Foreign Countries, Library Services
Shaw, Kate; Spink, Amanda – Australian Academic & Research Libraries, 2009
The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…
Descriptors: Research Libraries, Reference Services, Best Practices, Academic Libraries
