Describes the use of docents at the Denver Public Library and explains how to develop a successful volunteer docent program. Discusses their educational background; duties, including training patrons in computer use; cooperation of and acceptance by the professional staff; administrative support; and improved customer service. (LRW)

At Dickenson College, librarians have found ways, such as professional sharing, to become more significant partners with faculty and students in the educational mission of the college. This is one of the top five winners in American Libraries' competition to identify innovative library programs. (LLS)

Three articles focus on preservation of library materials: profile of Bonnie Jo Cullison, book conservationist at Newberry Library (Chicago, Illinois); planning for preservation (administration, conservation training, microreproduction, library binding, environmental control, research and development, educating public); preservation guide for…

Discusses philosophy and economics of charging users for library services. Free services are advocated for reasons of equal access and intellectual freedom, and alternatives to charging are suggested, citing Seattle Public Library as an example. Opinions and statistics on library fees excerpted from the current literature are included. (CDD)

This fourth installment in five-lesson tutorial on library evaluation focuses on evaluation of library programs (short-lived activities designed to meet specific needs). Highlights include seven steps in planning cycle and sample programs (reducing library noise, long-term effects of library-use instruction). Five required and suggested readings…

The first of two articles examines lack of professional recognition and promotional opportunities for children's librarians, and suggests remedies to administrators, library schools, and librarians. The second reports a decreasing candidate pool of school media specialists and discusses this in terms of increased educational requirements and lack…