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Tyckoson, David A. – American Libraries, 1999
Discusses the history of the reference reform movement that began with an article that described what was wrong with reference. Highlights include the use of technology; remote access; tiered service; appointment-based reference service; alternative staffing patterns; and providing adequate resources to enhance reference service. (LRW)
Descriptors: Library Automation, Library Personnel, Library Services, Problems
Smorch, Tom – American Libraries, 1984
Describes preparations involved in writing the 115-page "Request for Proposal for the Acquisition, Installation, and Maintenance of an On-Line Integrated Library System for the Genesee District Library" (Flint, Michigan). Preliminary investigations, American Library Association annual conference input, the Automation Task Force,…
Descriptors: Consultants, Library Automation, Library Circulation, Library Personnel
Fuhr, Sandra – American Libraries, 1996
Describes how the people of Redwood Falls, Minnesota worked together to build a new public library facility in their community. Library personnel and volunteers held various fundraising activities which matched donations from a department store owner and a local grant. Discusses the architecture of the new library which includes computer…
Descriptors: Architecture, Community Action, Computer Centers, Construction (Process)
