There are no foolproof solutions to Internet access in libraries. This article lists selected library solutions, what not to do, and what to do: pick a common-sense approach, focus on customer service, keep an open mind, avoid accepting or repeating hearsay, and find common ground. Includes highlights of the Orange County (FL) Library System's…

Discusses the Open Source Software method of software development and its relationship to control over information content. Topics include digital library resources; reference services; preservation; the legal and economic status of information; technical standards; access to digital data; control of information use; and copyright and patent laws.…

Despite predictions that the Latino population will become the nation's largest minority group, mainstream publishing offers few titles for Spanish-language collections development. This article describes how the San Antonio (TX) public library has developed a "Latino Collection." Includes highlights on how the Queens Borough (NY) Public…

To prevent vastly different Internet access policies from creating uneven service for patrons from community to community, the author argues that librarians, as the logical champions, must define "universal service." Offers hardware, software, Internet functions, training, and service as some of the elements of access that should be…

Outlines the Family Friendly Libraries (FFL) charter and how its aims challenge equal and unrestricted access to information as mandated by the American Library Association's Library Bill of Rights. Discussions include how FFL might hurt libraries, how libraries can "keep things positive" by promoting services that FFL can support, and…

Describes the potential library uses of technology that link video cameras, video recorders, and microcomputers. The equipment is explained, including color video printers; costs are examined; and library uses are discussed, including the provision of access to material that cannot be photocopied, archival storage, and photo enhancement. (LRW)

Explains libraries' roles in protecting intellectual freedom. Outlines these faulty impressions: librarians endorse the content of their collections; "everyone" agrees on controversial material; representation of all viewpoints means equal numbers; and denial of reconsideration requests indicates librarians don't take challenges seriously.…

Explains why the Internet is not replacing libraries. Highlights include the lack of substantive material that is available; problems with finding what is there; the lack of quality control; physical difficulties with reading electronic texts; high costs of digitizing; and lack of access to older material. (LRW)

Discusses the possible impact of glosnost on libraries in the USSR and describes existing library conditions. The topics covered include the dependence on specialized card catalogs and bibliographies to retrieve restricted materials, limits on access to information within a hierarchy of users, and attitudes toward glasnost. (two references) (CLB)

Questions the need for collaborative digital reference services among libraries. Discusses the lack of use among networks that have been developed, probably due to easy access to online resources; economic assumptions; setting standards for reference practice; automatic routing software; copyrights; and patron satisfaction. (LRW)

These five articles consider some of the ways in which librarians work to ameliorate the circumstances that affect poor people. Topics include promoting access to the humanities to encourage people to become involved politically; serving the rural poor; homeless people; and library service to prisoners. (LRW)

Describes changes in Soviet research libraries as a possible indicator of the success of glasnost. Topics covered include open access to resources, improved library services, and the use of information technologies. A special report on the 1988 U.S.-U.S.S.R. library seminar is provided. (12 references) (CLB)

These articles address the core values of librarianship, focusing on democracy and public libraries; equity of access to information, including building collections, circulation policies, interlibrary loan, and intellectual property and licensing; intellectual freedom, including rating systems for various media; and library service in the light of…

Discusses the goals of library networks in terms of sharing scarce resources and improving user access to information, and advocates cooperative library planning to enhance these goals, including interlibrary activities and multitype library systems. (CLB)

Although libraries offer equal information access, they need to be proactive to reach minority populations. This article describes efforts in Colorado to provide improved library services to African-American, Asian American, Latino, and Native American minorities and mentoring programs for minority library science students. Includes a model ethnic…