In recent years, performance management (PM) has become a buzzword in public sector organizations. Well-functioning PM systems rely on valid performance data, but critics point out that conflicting rationale or logic among professional staff in recording information can undermine the quality of the data. Based on a case study of social service…

This article presents discussion and recommendations on approaches to retrospectively evaluating development interventions in the long term through a systems lens. It is based on experiences from the implementation of an 18-month study to investigate the impact of development interventions on economic and social change over a 40-year period in the…

This article describes lessons learned about implementing evaluations in hospital settings. In order to overcome the methodological dilemmas inherent in this environment, we used a practical participatory evaluation (P-PE) strategy to engage as many stakeholders as possible in the process of evaluating a clinical demonstration project.…

The growth in the availability of longitudinal data--data collected over time on the same individuals--as part of program evaluations has opened up exciting possibilities for evaluators to ask more nuanced questions about how individuals' outcomes change over time. However, in order to leverage longitudinal data to glean these important insights,…

Although random assignment is generally the preferred methodology in impact evaluations, it raises numerous ethical concerns, some of which are addressed by securing participants' informed consent. However, there has been little investigation of how consent is obtained in social experiments and the amount of information that can be conveyed--and…

The Delphi technique permits the collection of rich evaluation data. Benefits of using the Delphi include the collection of data that is generated by participants with minimal leading by researchers, an iterative process that demonstrates to participants how their ideas and opinions are being utilized in the research process, and a planned…

The paper discusses two common scenarios in which evaluators must conduct impact evaluations when working under budget, time, or data constraints. Under the first scenario the evaluator is not called in until the project is already well advanced, and there is a tight deadline for completing the evaluation, frequently combined with a limited budget…