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Download full textWalpole, MaryBeth; Noeth, Richard J. – ACT, Inc., 2002
Efforts focused on improving quality processes based upon the Malcolm Baldrige Education Criteria for Performance Excellence may hold promise for fundamentally improving K-12 education. This policy report examines the information available on improving school quality through implementation of the Baldrige criteria. It provides a snapshot of what…
Descriptors: Elementary Secondary Education, Total Quality Management, Criteria, Researchers
