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Download full textGatti, Mario; Grazia Mereu, Maria; Tagliaferro, Claudio – 2000
Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…
Descriptors: Adjustment (to Environment), Business Administration, Case Studies, Competence
