Eight articles discuss issues and strategies related to library personnel training necessitated by new technologies. Areas discussed include vendor training; aligning library planning, resources, and commitment to integrated library system staff training; training for public services; instructor-led versus computer-based training; leadership…

Describes a study of state employees that was conducted to examine the strengths and weaknesses of the use of teleconferencing to increase creativity among workers. A model of creativity is explained, the pretest/posttest used to assess teleconferencing effectiveness is presented, and implications for teleconferencing are discussed. (eight…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

A study examined attitudes of Irish employers toward vocational training (VT) activities, state agencies responsible for administering VT, and the skills that employees would need in the future. Of a sample of 500 firms that were selected as being representative from the standpoints of size, sector, location, and form of ownership, 219 were…

The first of two sections of this paper describes a pilot program that used interactive video (IAV) technology to enhance the scripting skills of teacher certification assessors in the administration of a classroom observation technique. A comparative analysis was drawn between three groups of assessors: those who received IAV programed…

This manual includes strategies for conducting wave 4 of a longitudinal follow-up study. Part 1, Procedures for Researchers, outlines steps to be used in guiding the research process to achieve indepth, qualitative interviews with a group of the original sample members who were studied over a 15-year period. It includes guidelines and procedures…

Proper installation, inspection, operation, maintenance, repair and management of water distribution systems have a significant impact on the operation and maintenance cost and effectiveness of the systems. The objective of this manual is to provide water distribution system operators with the knowledge and skills required to operate and maintain…

Proper installation, inspection, operation, maintenance, repair and management of small water systems have a significant impact on the operation and maintenance cost and effectiveness of the systems. The objective of this manual is to provide small water system operators with the knowledge and skills required to operate and maintain these systems…

In the second phase of a two-phase study, enterprise training in Australia was examined through case studies of training at 12 Australian enterprises in 2 sectors. The six finance and insurance enterprises and six retail enterprises studied were selected to obtain a sample that was representative from the standpoints of enterprise size and…

The purpose of this five-year project was to prepare administrators, general and special education teachers, and parents to meet the needs of children with attention deficit hyperactivity disorders (ADHD). The project developed five self-instructional ADHD inservice preparation manuals for national and state dissemination and implemented an ADHD…

In 1982, a study was conducted to obtain information from businesses, industries, and agencies in Walworth County that would assist Gateway Technical Institute (GTI) in providing programs and services to meet employers' manpower needs. Surveys were administered to 133 businesses and industries, requesting information on the firms' characteristics,…

Describes a survey of database searchers which sought information on the methods they had used to learn search techniques, and methods they felt would be most appropriate for novices. The study methodology is described and a respondent profile and research-based predictions are provided. The questionnaire used is appended. (EM)

Evaluation of the role of structured on-site training (SOST) in the Employment Training Panel's (ETP's) training program involved 10 case studies of active ETP projects with SOST, survey of 50 recently closed projects with SOST, face-to-face interviews and focus groups with key stakeholders, Delphi survey of consultants, and quantitative analysis…

The Families Matter series of papers from the Harvard Family Research Project advances the concept of family-centered child care, advocating an approach to early childhood education that addresses the development of the child and family together. Grounded in family support principles, which build on family strengths and work from a community's…

Discusses seven basic principles related to instructional design for adult trainees in a business environment. Topics discussed include objectives of instructional design; performance problems; feedback; assessment; analysis; production, using the most suitable medium; evaluation; implementation; incentives; motivation; and job aids. An adult…