Survey of adult Canadian library users focused on defining "seniors," and determining their awareness of library programing and needs for further programing aimed specifically at older adults. Results indicated that, in an era of fiscal restraint, librarians need to be wary of improving services to seniors at the expense of other…

This paper reports on a survey of day-care agencies to determine their need for library services. The survey was designed to determine: (1) which library services are being used by child care givers; (2) which services are not being used and may have the potential for promotion; (3) whether story time is provided regularly by care givers and what…

This report presents a systematic review of the literacy services of the Vancouver Public Library (British Columbia), both to determine if those activities met the needs and expectations of local adult learners and to see if those activities compared favorably with general standards and with other libraries' literacy services. Data was collected…