This study addresses the necessity of comprehending the remote learning environment for improving online course design and delivery. The primary objective is to investigate the impact of teaching, cognitive, and social presence, along with learner motivation from the Community of Inquiry framework, on students' learning satisfaction in both…

This phenomenological study explored the technology tools and modalities that elementary schools used to communicate with and engage parents and families during the COVID-19 health pandemic, and how parents and teachers experienced and perceived the shift from in-person interactions to remote and online communication. The study examined three…

Peer assisted study sessions (PASS), also known as supplemental instruction, are structured peer guided sessions linked to a specific course, led by experienced and trained students called PASS-leaders. These PASS-leaders undergo several days of training before running their first session and receive supervision and feedback "on the…

This paper examines the use of technology in the development and assessment of interpersonal communication skills in an online second language (L2) Spanish classroom. The study explores the use of synchronous and asynchronous communication tools and strategies to promote interaction among learners, while also considering the challenges and…

The International Virtual Exchange Project (IVEProject) has been connecting students across multiple countries through asynchronous forums on a large scale since 2015. However, considering the variety of virtual exchange methods and the advantages they bring to the field of foreign language learning, there is an increased need to explore the…

Higher education students are attending online classes more now than ever in history. Many institutions have temporarily converted their traditional face-to-face to online classroom settings. This raises many challenges as it relates to having to rely on Computer Mediated Communication (CMC). A virtual learning survey was sent out to all First…

As online education becomes increasingly common in language learning, there is a pressing need to understand how students experience bichronous (synchronous and asynchronous) teaching formats in second language learning contexts. Drawing on qualitative group interviews with participants enrolled in an SFI (Swedish for Immigrants) program, the…

Multimodal synchronous-computer-mediated communication (SCMC) provides many possibilities for improving language learners' pragmatic competence (Maa & Taguchi, 2022). However, the research exploring how SCMC mode affects the pragmatic learning process and its outcome is limited. This study investigates the effects of SCMC modes on pragmatic…

Over the last decade, the prevalence of online courses has continued to grow, and students in higher education are being offered increased access to technology and communication tools in online learning programs. This action research study analyzed the impact of two distinct types of online course instruction (100% asynchronous and weekly online…

This article discusses findings from semi-structured interviews with writing consultants about their affective experiences working across three different consulting modalities: in person, asynchronous, and synchronous. This study offers affect as a lens for understanding consultants' responses to and strategies for consulting in multiple…

This study identifies and explore the perceptions of advantages, disadvantages, and means of disadvantages of web-based e-coaching as an alternative to face-to-face business coaching. With little research in existence on the topic of e-coaching, this study aims to bring forward insight and details on the viability of e-coaching in a business…

Decades of research suggests that institutional communication can dictate student success, but the COVID-19 pandemic exposed challenges to new demands. Institutions may not have been prepared to adjust communications during the COVID-19 pandemic, and given the ongoing nature of the pandemic, literature has yet to examine how higher education…

During the COVID-19 pandemic, from early 2020 onwards, the adoption of synchronous online learning increased rapidly. It offers students a unique learning experience, utilizing communication modes from both in-person and asynchronous online classes. This mixed-methods study examined the impact of modes of communication (visual, bodily behaviors,…

This study examined the perceived benefits and challenges of using synchronous videoconferencing as a tool to teach academic content and engage United States (U.S.) elementary students in intercultural exchanges with peers in other countries. The study employed a sequential mixed-methods design that consisted of first surveying, then interviewing…

This research project surveyed college students about their experiences with online learning in the aftermath of the move to Emergency Remote Teaching (ERT). Specifically, students reported on strategies they appreciate in an online instructor. While students shared varied advice for best practices, their responses confirmed what previous studies…