Over the last several years the financial aid community has voiced concern about disruptions, inconsistencies, and lack of quality servicing on federal student loans. It has been difficult to fully grasp the extent to which servicing issues exist and to understand the disparate servicing practices between various servicers. The joint Servicing…

The cost of attending college has surpassed federal financial aid limits and fewer parents are paying the balance. As private lenders have been targeting undergraduate students to obtain private (alternative) loans to fill the financial gap, many students do not have parents or other adults to help them navigate one of the largest financial…

Beginning your college education means you'll be exploring a new place, making new friends, learning new things and setting your own priorities. You are going to face a lot of big changes in a short time. That's exciting--and challenging. The more prepared you are for college when you get there, the more ready you'll be to address these new…

This survey comprised of two volumes of the first year of implementation of the Federal Direct Loan Program among institutions of the first cohort was designed to assess institutions' experiences in transition to the new program and their satisfaction with the program overall. Results included: (1) the overall level of schools' satisfaction with…

This 2-volume report summarizes a study that examined the satisfaction of borrowers who were repaying student loans originated through the Federal Direct Loan and Federal Family Education Loan programs. Volume 1 presents a summary of the report's findings. A total of 1,328 respondents from a nationally representative sample of 3,000 borrowers in…

The United States spends more than $500 billion a year on education at the elementary, secondary, and postsecondary levels. State, local, and private expenditures account for over 90 percent of the spending, and agencies of the federal government contribute less than 10 percent. This report highlights the U.S. Department of Education's current…

This guide is intended to assist institutions of higher education as they evaluate the efficiency and effectiveness of their administration of financial aid programs and compliance with federal laws and regulations, especially Title IV of the Higher Education Act. The guide goes beyond federal requirements to include other good administrative…

Module 11 in the 17-module self-instructional course on student financial aid administration (designed for novice financial aid administrators and other institutional personnel) focuses on the Stafford Loan, SLS (Supplemental Loans for Students), and Parent Loans for Undergraduate Students (PLUS) student loan programs. It is part of a course that…

The twelfth module in a 17-module self-instructional course on student financial aid administration discusses campus-based financial programs. They are SEOG (Supplemental Educational Opportunity Grant), CWS (College Work-Study), and Perkins Loans. It is part of a full course designed for novice financial aid administrators and other institutional…

The 2008-09 Counselors and Mentors Handbook on Federal Student Aid provides useful information to help high school counselors, TRIO and GEAR UP staff, and other mentors advise students about financial aid for postsecondary education. This book focuses on the federal student aid programs administered by the U.S. Department of Education. It contains…

This report summarizes the accomplishments of the U.S. Department of Education, Office of Inspector General (OIG), for the 6-month period ending March 31, 1993. An audit and inspection of student financial assistance programs administered by the Office of Postsecondary Education found that many postsecondary vocational training programs are funded…

The 14th of 17 modules in a self-instructional course on student financial aid administration (geared toward novice financial aid administrators and other institutional personnel) focuses on Pell Grants and campus-based authorization, fiscal operations, and reporting. The full course provides an introduction to the management of federal financial…

Volume 1 of this document reports the results of a telephone survey of approximately 3,600 student and parent borrowers who originated loans during the 1994-95 academic year using two Title IV Federal student loan programs, the Direct Loan and the Federal Family Education Loan (FFEL) programs. The objective of the survey was to provide baseline…