This study, which updates the 1971 "National Survey of Library Services to the Aging," was undertaken in 1986 to identify, describe, and compare the extent and variety of current services with those in 1971; measure variables in organizational support and suggest how they might influence service; and make recommendations for future…

This survey investigated the services offered to older adults by public libraries in northeastern Ohio. Questionnaires were mailed to 120 public libraries in that region, and 80 (66.6%) of them were returned. The responding libraries were divided into three categories based on the size of their service population: (1) over 50,000 people (16.3%);…

Since the Americans with Disabilities Act of 1990 has gone into effect, many libraries are evaluating and improving their library services for people with disabilities. There are nearly 110,000 children in Missouri who receive some type of special education assistance because of physical, mental or emotional impairments. Through an anonymous…

To ascertain whether libraries are providing materials, services, and programs to their Spanish-speaking communities, a 26-item questionnaire was mailed to 37 public library directors in Arizona, Colorado, New Mexico, and Utah. Thirty-one completed questionnaires were returned, yielding a response rate of 81%. The majority of libraries were found…

This study was the first phase of a multiple phase project to generate knowledge about the creation and rapid growth of information and referral (I&R) services in public libraries in the United States in the late 1960s and the 1970s. I&R service is defined as facilitating the link between a person with a need and the resources outside a library to…

This study surveys the current involvement of public libraries in the provision of information and referral services to the communities they serve. Data were gathered via questionnaire from 125 public libraries nationwide to ascertain their level of involvement in advocacy, case management or tracking, direct client interviewing, escort services,…

This report describes the University Library Alumni Outreach Research Project. The goals of the project were twofold: to describe and analyze alumni outreach initiatives currently offered by university libraries belonging to the Association of Research Libraries (ARL) as well as the alumni programs and services offered by the universities…

The purpose of this study was to establish a profile of services to older people in Pennsylvania public libraries. A survey was distributed to 50 district library centers and headquarters of the state library and 50 independent public libraries. The response rate was 65%. Major findings of the study were the following: (1) 66.15% of respondents…

This study is the second of a two-phase survey of public library information and referral (I&R) service. In this phase, seven public libraries offering I&R services were studied in depth to provide descriptions of their operations, organizational factors, and the reactions of their users. Organizational factors and operations were studied through…

This survey was conducted to determine how ARL (Association of Research Libraries) libraries are participating in extension/outreach through three objectives: identify the level of involvement; determine the types of outreach service, as well as user populations; and ascertain the impact on the library, including its financial donor programs. A…

This paper reports on a survey of day-care agencies to determine their need for library services. The survey was designed to determine: (1) which library services are being used by child care givers; (2) which services are not being used and may have the potential for promotion; (3) whether story time is provided regularly by care givers and what…

This flyer and kit present results of a survey conducted by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) about providing public services to remote users, as well as a variety of documents pertaining to services to remote users. In February 1993, a SPEC survey of 108 ARL members was answered by 75…

The operations of the bookmobile program of the Holmes County (Ohio) Public Library serving the Amish community were explored and observed. The Amish community comprises 40 percent of the entire population of Holmes County. Reading interests of the Amish using the bookmobile are analyzed informally to determine whether bookmobile services are…

This report presents a systematic review of the literacy services of the Vancouver Public Library (British Columbia), both to determine if those activities met the needs and expectations of local adult learners and to see if those activities compared favorably with general standards and with other libraries' literacy services. Data was collected…