This qualitative research study explored current reference models in academic libraries to determine what's working well and what isn't. Researchers conducted semi-structured interviews with 15 participants overseeing reference services at large, land-grant universities. The findings suggest that there is still perceived value in point-of-need,…

The School Libraries in South Australia: 2024 Census offers a snapshot of the current state, challenges, and evolving roles of school libraries and their staffing in South Australia. Conducted by the Australian Council for Educational Research (ACER) at the behest of the School Library Association of South Australia (SLASA), this census builds…

Censorship efforts, especially when geared to fight against censorship of materials for minority sexuality and gender identities, are often hindered by social, cultural, religious, administrative, and political resistance. LGBTQIA+ collections within libraries face resistance, which can come in the form of overt or covert challenges. This study…

This study investigates staffing competencies and collaboration for electronic resource management (ERM) in public and private university libraries in Ghana. Interviews were conducted with twenty-four library staff from two public and two private universities and three consortium executives. The findings revealed similarities and differences in…

Libraries at academic institutions have been involved in research data management services (RDMS) for more than ten years. Institutions have adapted their service models in response to funder, journal, and federal mandates that have consequently increased RDMS demand. However, institutions that hope to start or grow their services may have…

Student employees are often vital members of an academic library's workforce, though the extent to which they contribute to library geospatial services has not yet been explored in a systematic way. The present study was designed to address this gap through a survey of academic library professionals involved in employing students to provide…

As the need for digital content increases almost daily, preserving this content for university libraries, especially in the least developed and developing nations, becomes a challenge, resulting in the loss of this data. Even though most of these libraries are automated and adopt one digital preservation strategy or the other, library users need…

This survey investigates artificial intelligence (AI) literacy among academic library employees, predominantly in the United States, with a total of 760 respondents. The findings reveal a modest self-rated understanding of AI concepts, limited hands-on experience with AI tools, and notable gaps in discussing ethical implications and collaborating…

This study demonstrates that a library instruction observation instrument can effectively foster critical self-reflection among academic library faculty and staff on their teaching practices. The paper outlines the instrument's design, which gathers low inference observations on instructors' use of questioning as a pedagogical strategy based on…

Over 100 chat providers in academic libraries were surveyed in a premier study measuring experiences of sexual harassment among library workers providing online chat reference. The anonymous survey measured the prevalence and frequency of 11 sexual harassment behaviors across three sexual harassment dimensions: gender harassment, unwanted sexual…

Leaders come from all areas of an academic library; however, certain factors contribute to leadership development. A 24-question survey was conducted with 459 respondents reporting personal characteristics, perceived level of job engagement, and quality of their library's vision statement. The results reveal that self-identified leaders tend to be…

The rapid shift to online instruction at academic institutions due to the COVID-19 pandemic increased demand for streaming media resources offered by academic libraries. This shift prompted many academic libraries to employ new methods to provide access to streaming content. The authors sought to survey academic libraries with the purpose of…

This article examines racism and accountability practices within academic libraries from the perspective of academic library administrators, with attention to differences between BIPOC and White academic library administrators. The quantitative data collected via an online survey show White academic library administrators are more likely to…

Academic librarian hiring processes are designed to allow hiring institutions to learn about candidates through a multiple-round process, but often these processes are not designed with the candidates in mind. This paper uses a qualitative approach to interpret and understand how the attitudes of search committee members shape on-campus interview…

This study surveyed librarians and staff at Association of Research Libraries (ARL) member institutions to determine who assembles social justice guides (that is, LibGuides), what motivated the creation of such guides, and how these guides are deployed. Additionally, the survey gauged employee perceptions of library and institutional responses to…