Describes a plan developed by the Phoenix Public Library that involved all librarians working in branches in defining what constitutes excellence in professional performance in the areas of collection development, reference and reader's advisory services, and community interaction. Characteristics related to excellence are identified, and…

Noting that information is needed about libraries' roles in literacy activities in terms of the outcomes, the Library Programs Office of the U.S. Department of Education awarded the Division of Library Development a grant to develop a model that would evaluate literacy activities in such a fashion. A result of this effort, this library literacy…

This paper reports the results of a June and July 1985 study in which all 12 libraries where Maine state documents are deposited and the two libraries which receive weekly shipping lists and any extra copies of documents were visited. Observations from these visits are reported in general sections of this report: Examples of Attempts to Increase…

This narrative description summarizes the planning and implementation of a periodical use survey conducted during fall 1985 and spring 1986 to determine who uses the Fitchburg State College Library periodical holdings and which periodicals are used. Relevant literature is discussed, the purpose of the survey is explained, and survey procedures are…

Nine Canadian health libraries participated in a pilot test of the Benchmarking Tool Kit between January and April, 1998. Although the Tool Kit was designed specifically for health libraries, the content and approach are useful to other types of libraries as well. Used to its full potential, benchmarking can provide a common measuring stick to…

This questionnaire is designed to assess teachers' needs for school library media center services. General areas covered are: (1) services provided by the library media center which might be useful; (2) curriculum development and long-term planning; and (3) media center collection and selection. (MES)

This survey was conducted in order to determine how well the students at Minot State University (North Dakota) feel the Gordon B. Olson Library is fulfilling its mission of providing them with "convenient access to high quality information resources and services which support teaching, learning, and research." One objective of this…

This report summarizes data from surveys of users at the Georgia College library from 1989 to 1992. Results in the following areas are presented for each fiscal year (i.e., 1990, 1991, and 1992): (1) affiliation with the college and academic major; (2) status (i.e., faculty, staff, student class); (3) whether the library visit was in support of…

In February 1993, the Association of Research Libraries (ARL) conducted a survey of its members to compile information on cooperative collection development programs for the acquisition of foreign materials in ARL libraries. Responses were received from 86 of the 119 libraries surveyed. Twenty-five respondents report that they participate in…

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries. The survey addressed the following questions about numeric data (i.e., any information resource, print or non-print, with considerable numeric content) in academic libraries: (1) What relationships…

Describes a preliminary study that was conducted to examine the collection development practices, selection criteria, and sources used in acquiring Native American literature for children and adolescents in public libraries in Alaska and Oklahoma. Results of a literature survey are discussed, and further research is suggested. (Contains 36…

Outlines New York State's plan for all libraries to provide electronic services to their users by the use of computer and telecommunications technology. Recommendations of the initiative's organizing committee focus on: services and funding; equity and ease of access; profession and education; partnerships; standards and protocols; collection…

Based on a literature search, surveys of student library needs and library collections, and an evaluation of services available from participating educational institutions and local public and school libraries, it is concluded that library support for students enrolled in distance education programs offered through the Chinook Educational…

Reports results of survey of 363 academic libraries designed to study: (1) media collections (audio formats, visual formats, audiovisual formats) and how they are arranged, accessed, and circulated; (2) staffing configurations; (3) space and funding allocations; and (4) other services offered within the media center. Questionnaire is appended. (8…

To meet the information needs of a large body of resident and distant students, Nova Southeastern University (Fort Lauderdale, Florida) has developed an extensive library system; also available is an Electronic Library to meet the needs of distance education students and resident students who prefer to access library and learning resource…