Discussion of fines charged by libraries for overdue books focuses on the experiences of the Somerville Free Public Library (New Jersey) in implementing a no-fine policy. Goals of the new policy that are evaluated include increased circulation, increased return of late materials, and an improved library image. (seven references) (LRW)

Two librarians at Western Oregon State College, a small liberal arts institution serving 4,000 students, rebuilt the library's test collection in 1990 and, in the process, broadened it beyond its traditional education and psychology emphasis into an interdisciplinary collection. At the outset, the project received generous funding and an annual…

A regional library model policy statement on circulation of potentially controversial materials to school districts is presented. The procedure utilized to make service areas aware of these materials and to facilitate communication between principals and the regional library on how these materials will be dispensed to teachers is also presented.…

Two surveys were conducted: (1) one of 78 ERIC document users at Ohio State University to gather data on how they find and use the ERIC documents and their attitudes toward the library's lending policy; and (2) one of 218 academic libraries with ERIC microfiche collections to obtain information on their patrons' access to and use of ERIC…

Prior to changing from a manual/time sharing circulation system to an online system with an in-house computer, the staff of the Mary and John Gray Library of Lamar University reevaluated their current circulation policies in light of the increased capabilities of the new system. As part of this process, a survey was conducted of the libraries in…

This study of four public libraries in Northeastern Ohio was conducted to determine the amount, if any, of restriction of access of materials to minors. Four libraries were opportunistically selected, and the director and children's librarian in each were interviewed. The emerging hypothesis was that some restriction would occur. The written…

This study sought to determine the extent of restrictive access to books in Georgia school library media centers and to discover by whose authority and for what reason these books might be placed on restrictive shelves. Questionnaires were completed and received from a stratified random sampling of 119 media specialists in high schools, middle or…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

The directors of 40 academic libraries in Virginia were surveyed to obtain information on their practices relating to public access, services, and fees in their libraries. Complete or partial responses were received from 21 libraries in private institutions and 14 from state-supported institutions. These responses indicate that all of the…