This study centres on the experiences of autistic librarians in academic library workplaces, delving into how they become information literate--an intricate process influenced by social, epistemic, and physical modalities. Through a qualitative approach combining survey responses from 43 participants and detailed interviews with two autistic…

This study examined school counselors' perceptions of how leadership styles affect work output, staff comradery, and employee morale. The research problem examined in this qualitative descriptive case study was work output, staff comradery, and employee morale differ greatly depending on the leadership style that the immediate supervisor…

Health professionals who come from different cultural backgrounds are required to interact competently and at the most acceptable communication level that meets the demands of the multicultural context in which English is the medium of communication. Lack of proper communication in such contexts can establish a hostile work environment. Thus,…

Partnering has become a growing strategy within the Minnesota Extension 4-H program to support a strong organizational commitment to reach all youth with opportunities to learn, lead, and contribute. A partnership approach requires recognizing the unique contexts in which youth live. Since not all communities are the same, adaptable partnership…

This qualitative case study was designed to explore how student services leaders adapted their leadership behaviors and practices in response to moving to the virtual working environment during the COVID-19 pandemic. The case study site was a midsized university in southwestern Ontario. The data collected for the study came from three sources:…

This study investigated how managers, entry-level employees, and hiring professionals in the optics and photonics industry socialize each other to enact the communication norms and expectations in their workplaces. A qualitative analysis of transcripts from interviews conducted with 33 employees at 15 companies produced five prevalent themes…

When the Model Work Standards were first crafted more than two decades ago, they were built on the premise that quality child care jobs are the cornerstone of high-quality services for children and families. The intent of these standards is to make it possible for those who choose family child care as a career to reasonably and responsibly support…

In this study we examined the extent to which "TOEIC"® Speaking test scores relate to evaluations by professionals in the international workplace, the target language use domain of TOEIC tests. Linguistic laypersons in 10 countries were invited to participate in an online research survey. The survey incorporated a stratified sample of…

Employers provide their interpretation of the meaning of "communication skills" in this qualitative study of 22 managers. Employers understand written communication to be types of documents, a way to write, and a mode of communication. Oral communication skills mean a style of interacting, presenting, and conducting meetings. Visual…

Following Rogers's theory of the diffusion of innovations, the author questions whether youth entering the workforce will act as change agents to evolve primary business communication channels from email to text-messaging. Expanding on research performed in 2009, the author investigates three communication scenarios: scheduling meetings,…

Based on a model of human symbolic activity, a study examined the influence of congruity of communicator style expectations of and experiences with a supervisor as it affects subordinates' satisfaction with supervision. Nine supervisors and 87 subordinates employed at the Hose Production Center of a national tire and rubber corporation were…

Analyzed a survey of 157 Chinese American librarians working in American libraries and found that more work in academic (44.6%) than in public (30.6%) libraries, that 80.9% are satisfied with their current jobs, and that 75% have managerial positions. Major barriers at work were identified as cultural differences (35.7%), race (23.6%), and…

A workplace literacy program implemented cooperatively by the New York Association for New Americans, Inc. (NYANA) and Chase Manhattan Bank is reported. The federally-funded project provided individualized communication workplace behavior and skills training in English as a Second Language for 30 limited-English-proficient bank employees working…