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Download full textBulgakov-Cooke, Dina; Baenen, Nancy R. – Wake County Public School System, 2011
Instructional strategies aimed at improving achievement of low performing student subgroups in need of support were selected by the District Improvement Advisory Committee, so that WCPSS could exit District Improvement status. Impact of each initiative, which often included teacher training and coaching is examined in this implementation report.…
Descriptors: Program Implementation, Improvement Programs, County School Districts, Educational Legislation
Plummer, Elizabeth L. – 1996
Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…
Descriptors: Academic Libraries, Higher Education, Improvement Programs, Inservice Education
