Novel and innovative modes of interacting with website information, which necessitate methods and tools for their evaluation have arisen. However, it is essential to develop such methods from contexts of use at a macro (i.e. cultural) and micro (individual use contexts) level. Activity theory has been used extensively in systems evaluation as it…

Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…

A model developed at Metropolitan College of Saint Louis University for assessing the quality of nontraditional education programs is discussed. The concept of quality in relation to individual programs, accreditation, and students is examined. The limitations of the existing definitions of quality and the methods for measuring it are considered.…