The aspects of the de jure or overt language policy attract many researchers, which is reasonable given the importance of legislation in nation-building. Scholars also pay attention to the de facto and covert language policies, which include informal and non-written aspects of language policy that can shed light on practical problems on the…

Transacting business with individuals who may speak English fluently but have an accent is common today. Use of translation services such as in transportation facilities, government offices, educational institutions, and manufacturers' instruction manuals is on the increase. Consequently, linguistic diversity issues require relevant academic…